Send people to CRM · Activation · Accepts people
Pushes people to your connected CRM as contacts. This is an end step — records finish here.
When to use it
Use it as the finish line of a people workflow: find and enrich contacts, then create or update them in your CRM.
What it does
For each person, it creates or updates a contact in your CRM using your field mappings. Existing contacts are updated, not duplicated, so re-runs are safe.
Configure it
Provider — which connected CRM to send to. If you have only one connected, it's chosen for you.
Field mappings — which person fields map to which contact properties.
Cost
See Credits in workflows.
Gotchas
Connect the CRM first in Settings → Integrations. See Connect your tools.
Works on people. Add a Find people at company or People search step before it, and usually Enrich email and phone so contacts have an email.
If this step failing shouldn't stop the record, turn on Continue on failure. See Troubleshooting workflows.