If you need more credits, there are a few different ways to add them depending on your situation. Below we outline all available options so you can choose what works best for you.
1. Purchase a New Subscription
You can purchase a new subscription at any time by visiting app.ocean.io/pricing.
When purchasing a new subscription, you can:
Choose between monthly or yearly plans
Select exactly how many credits you want to receive
How credits work by plan type:
Monthly plans: Credits roll over month to month during your active subscription, up to a maximum of 6 months.
Yearly plans: Your full allotment of credits is released immediately and remains valid for the entire subscription year.
2. Purchase Pay As You Go Credits
You can purchase a pay as you go credits. This will not change anything to your current subscription; so your next renewal date will remain the same.
Pay as you go credits roll over for 3 months; with or without an active subscription.
If you purchase pay as you go credits while on an active subscription, you get a significant discount. Monthly subscriptions give you a 15% discount, whereas yearly subscription give you a whopping 25% discount on all pay as you go credit packs.
This option is ideal if you just need a short-term credit boost.
Important Access & Billing Notes
Only Admin users within an organization can purchase subscriptions or credit packages.
For billing-related questions, you can also email [email protected]
Users with custom (API) deals can contact their account manager directly for any upgrade or credit-related requests
If you’re unsure which option is right for you, just ask for a human in our chat—we’re happy to help 😊
📅 Did your subscription start before February 2026 or do you have a custom plan? Then you might be on our legacy plan. See this support article for more details (only accessible for legacy customers).