If you’re on a monthly plan with Ocean.io, your unused credits automatically roll over to the next month. This ensures you never lose the value of the credits you’ve already paid for — even if you don’t use them right away.
Here’s everything you need to know about how credit rollover works.
Credit Types
Subscription Models
Ocean.io provides two types of subscription plans to cater to different needs:
Monthly Subscription: On the monthly plan, you will be charged a consistent subscription amount each month and will receive a set number of credits on your renewal date. This plan ensures that payment and features remain predictable over time.
Annual Subscription: Subscribing to an annual plan gives you all your credits upfront for the entire year. This offers greater flexibility as you can distribute and use your credits throughout the year as needed. If some months are busier than others, the annual plan allows you to consume more credits during those times and fewer when demand is lower.
All platform credits on monthly Ocean.io plans are eligible for rollover. That means any unused export credits from your monthly allocation will carry over to the next billing cycle.
How Rollover Works
Let’s look at an example:
Your plan includes 1,000 export credits per month.
In your first month, you only use 400 credits.
The remaining 600 credits roll over automatically.
When your second month begins, you’ll have 1,600 credits total (1,000 new + 600 rolled over).
💡 Tip: Your renewal date isn’t always the first calendar day of the month. Check your Subscription page to find your specific credit replenishment date.
Rollover Duration
Unused credits remain active for up to 6 months. After 6 months, older credits will expire if they haven’t been used.
Example:
If you’re on a plan with 2,000 export credits per month, and you don’t use any credits for 6 months, by the time you enter your 7h month, you’ll have 12,000 export credits available, not 14,000 — because only credits from the most recent 6 months remain valid.
Cancelling Your Subscription
If your subscription is cancelled or expires, your rollover credits will reset to 0. This happens as soon as your active subscription ends and cannot be reversed.
To retain your accumulated rollover credits, make sure your subscription remains active.
Summary
Feature | Description |
Eligible plans | All monthly subscriptions |
Maximum rollover period | 6 months |
Upon cancellation | Credits reset to 0 |
Rollover credits make your Ocean.io plan more flexible, allowing you to use your credits when you need them most.
Upgrading Plans
If you choose to purchase more credits in the middle of your billing cycle, you will pay the full amount for the number of credits you wish to purchase extra. When you finalized your payment, you will receive the new credits instantly. It will also schedule the new number of credits to be released on the original billing date. Below is an example:
You purchase 2,000 credits on the 1st of January for $120
You upgrade your package to 3,000 credits (worth $180) on the 15th of January. You pay the difference in price for the new credits, and therefore pay $60 for the extra 1,000 credits.
On February 1st, you will automatically renew for 3,000 credits for $180.