1. Purchase a New Subscription
Only accounts with the teams lesser than 50 can purchase a new subscription at any time by visiting app.ocean.io/pricing.
When purchasing a new subscription, you can select exactly how many credits you want to receive and then opt for an annual plan (starting from minimum $2500)
How credits work by plan type:
Your full allotment of credits is released immediately and remains valid for the entire subscription year.
Important Access & Billing Notes
Only Admin users within an organization can purchase subscriptions or credit packages.
For billing-related questions, you can also email [email protected]
Users with custom (API) deals can contact their account manager directly for any upgrade or credit-related requests
If you’re unsure which option is right for you, just ask for a human in our chat—we’re happy to help 😊
📅 Did your subscription start before February 2026 or do you have a custom plan? Then you might be on our legacy plan. See this support article for more details (only accessible for legacy customers).