Delay · Flow
Pauses each record for a set time, then continues to the next step.
When to use it
Use it to build delays into a workflow — wait 90 days after a deal closes before re-engaging, or hold a record a few days between touches.
What it does
When a record reaches this step, it parks until the wait is up, then moves on. Records waiting show at the Delay step in Activity, like "Delay (3/5)". Open the step from a run to see "Waiting", or "Waited" once they continue.
Configure it
The wait is set inline on its card — enter a number and choose a unit (seconds, minutes, hours, days, or weeks).
Cost
No credit cost. See Credits in workflows.
Gotchas
The duration must be greater than zero, or the step is marked incomplete and blocks publishing.
Records genuinely pause here, so a workflow with a long wait keeps records in progress for that whole time — you'll see them sitting at the Delay step in Activity.